Last Updated: 05 July 2026
This Delivery, Returns and Refund Policy ("Policy") applies to all purchases made through hadat.com (the "Website") and should be read together with our Terms and Conditions.
References to "HD Beauty", "Company", "we", "us", or "our" mean SIA HD Beauty.
References to "you" and "your" mean the customer purchasing Products through the Website.
We currently accept Orders for delivery to selected countries and territories as displayed on the Website during checkout.
Delivery availability may be modified at any time without prior notice.
We reserve the right to refuse delivery to any destination where delivery restrictions, sanctions, customs requirements, transportation limitations, or legal restrictions apply.
Orders are dispatched through reputable international courier providers, including but not limited to:
Latvia, Estonia and Lithuania: € 7.00
Rest of Europe: €20.00
International: €30.00
Complimentary shipping on all orders over €75.00.
The choice of courier shall be determined by HD Beauty at its sole discretion.
Subject to:
we will use reasonable efforts to dispatch Orders as promptly as possible.
Any dispatch or delivery dates communicated by us are estimates only and shall not constitute a guaranteed delivery commitment.
Once an Order has been dispatched, you may receive shipment notifications by email, SMS, or through the courier's tracking system.
Where offered by the carrier, you may be able to:
Such services are provided by the carrier and may be subject to the carrier's terms and conditions.
If delivery cannot be completed because:
the carrier may attempt redelivery or return the shipment to us.
Additional delivery costs, storage charges, customs charges, or return transportation costs may be deducted from any refund where legally permitted.
Risk of loss or damage to Products passes to you when:
From that time, you are solely responsible for the Products.
Ownership of the Products passes to you only when:
If you experience any delivery-related issue, including:
you must notify us as soon as reasonably possible.
To enable investigation with the carrier, claims should be reported within fourteen (14) days following delivery.
Claims submitted after this period may not be capable of verification.
Where Products are delivered internationally, you remain responsible for:
These amounts are non-refundable unless required by applicable law or refunded by the relevant customs authority.
For all delivery, return, cancellation, or refund inquiries, please contact:
Customer Service:
Email: business@hadat.com
SIA HD Beauty
Ziemeļu iela 16, Lidosta "Rīga", Mārupes pag., Mārupes nov.
LV-1011
Latvia
